Frequently Asked Questions

Yes, we offer free shipping on all orders in Sweden. For orders outside Sweden, a shipping fee applies, which will be shown at checkout.

Yes! As a new customer, you’ll receive 15% off your first order when you sign up with your email. We also run regular discounts, especially during product launches and around holidays. So be sure to keep an eye out for those deals!

Orders with products that are in stock placed before 18:00 are shipped the same day. For products that are made to order, please allow up to 24 hours.

Shipping within Sweden usually takes 3–5 business days after the order has been sent.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@laserwood-wonders.com. Please note that returns will need to be sent to the following address:

Humlevägen 7, 81340 Torsåker, Sverige 

You can always contact us for any return question at info@laserwood-wonders.com.

Yes! Many of our products can be personalized. Just look for the customization options on the product page. If you have a special request, feel free to contact us and we’ll see what we can do!

If you made a mistake or want to make a change, contact us as soon as possible. If your order hasn’t been made or shipped yet, we’ll do our best to help!

You can reach us through the contact form on our website or by email at info@laserwood-wonders.com. We usually reply within 24 hours.